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Terms of Use

  1. About These Terms
    1. These Terms of Use govern your access to and use of the Animal Dermatology Specialist website, including pages, content, online forms, booking links and website features operated under https://animalderm.com.au/ (the “Website”) operated by Animal Dermatology Specialist Pty Ltd (as trustee for ADS Family Trust ABN 33 959 516 772) (“Animal Dermatology Specialist”, “ADS”, “we”, “us” or “our”).
    2. By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree, you must not proceed to access or use the Website.
    3. We may update these Terms of Use from time to time. The version published on the Website at the time of your use applies. Continued use of the Website constitutes acceptance of any changes.
  2. General Information
    1. This Website provides information about our specialist veterinary dermatology services and related topics in animal health.
    2. The content is for general informational purposes only. It is not a substitute for professional veterinary examination, advice, diagnosis, or treatment.
    3. Always seek the advice of a qualified veterinarian regarding any questions you may have about a specific animal’s condition. Do not disregard or delay seeking professional advice based on information from this Website.
  3. Security and Data Transmission
    1. The transmission of information via the internet is not completely secure. While we take reasonable steps to protect your information, we cannot guarantee its security.
    2. Emails and online forms submitted to or from Animal Dermatology Specialist may pass through third-party systems and may be subject to filtering and virus scanning. We cannot guarantee these will remove all potentially harmful code.
    3. Our online booking system is provided by an external software partner. Data submitted through this system is protected and managed under secure user accounts in accordance with our Privacy Policy.
  4. Acceptable Use
    1. You must use the Website lawfully and for its intended purposes only.
    2. You must not use this Website or its Content, directly or indirectly, for the purpose of developing, supporting, or establishing a competing veterinary or dermatology service, including for benchmarking, analysis, or replication of website materials, structure, business references or information.
    3. You must not:
      1. upload or transmit any virus, malware, or harmful code;
      2. interfere with or disrupt the operation of the Website;
      3. attempt to gain unauthorised access to systems, data, or networks connected to the Website;
      4. use the Website or its content for commercial purposes without our written consent; or
      5. reproduce, distribute, or exploit Website content except as permitted under these Terms.
  5. Copyright and Trademark Notice
    1. Animal Dermatology Specialist actively monitors and enforces its intellectual property rights.
    2. All content on this Website, including but not limited to text, graphics, logos, icons, images, videos, audio, page layout, design, underlying code and software (collectively, “Content”), is the property of Animal Dermatology Specialist Pty Ltd (ABN 33 959 516 772) or its licensors, and is protected by Australian and international copyright, trademark, and other intellectual property laws.
    3. This includes, without limitation, the structure, organisation, arrangement, and presentation of information and content across the Website, and the manner in which such content is developed, integrated, and delivered.
    4. You must not use any automated system, AI, software, or process (including scraping, data mining, or extraction tools) to access, copy, or reproduce any part of the Website or its Content.
    5. You may view and print a single copy of the Content solely for your personal, non-commercial use, provided that you do not remove or alter any copyright, trademark or other proprietary notices.
    6. Except as expressly permitted by these Terms or with our prior written consent, you must not:
      1. reproduce, adapt, modify, communicate, distribute, publish, frame or otherwise exploit any part of the Content;
      2. copy or replicate the overall layout, visual design, style or “look and feel” of this Website;
      3. use any logo, brand name, image, or proprietary element of Animal Dermatology Specialist in a way that implies endorsement, sponsorship, or association; or
      4. create derivative works or use our Content for any commercial purpose.
    7. Animal Dermatology Specialist, ADS, and associated logos, names, and design elements are trademarks (whether registered or unregistered) of Animal Dermatology Specialist Pty Ltd. Use of these marks without prior written permission is strictly prohibited.
    8. All rights not expressly granted in these Terms are reserved by Animal Dermatology Specialist Pty Ltd.
  6. Links to Third-Party Websites
    1. The Website may contain links to other websites operated by third parties. These are provided for convenience only.
    2. We do not control or endorse these sites, and we are not responsible for their content, privacy practices, or accuracy.
    3. Accessing linked sites is at your own risk.
  7. User Submissions and Enquiries
    1. When you submit a contact request or booking enquiry through this Website, you may be asked to provide personal information such as your name, contact details, and information about your animal.
    2. You represent that all information you provide is accurate and complete.
    3. By submitting information through the Website, you grant Animal Dermatology Specialist a non-exclusive, royalty-free licence to use that information for the purpose of responding to your enquiry or managing your booking.
    4. You must not submit any material that is unlawful, misleading, defamatory, or infringes any third-party rights. We may remove or disregard any submission that we consider inappropriate or irrelevant.
  8. Privacy and Cookies
    1. Any personal information collected through this Website will be handled in accordance with our Privacy Policy, which forms part of these Terms.
    2. We may use cookies or similar technologies to monitor site usage and improve user experience. For more details, refer to our Privacy Policy.
  9. Liability and Warranties
    1. To the maximum extent permitted by law, Animal Dermatology Specialist Pty Ltd disclaims all warranties, express or implied, including but not limited to warranties of accuracy, completeness, reliability, merchantability, or fitness for purpose.
    2. Your use of this Website is at your own risk. We are not liable for any loss, damage, cost, or expense of any kind (including indirect, incidental, special, or consequential loss) arising out of or in connection with your use of or reliance on the Website or its Content.
    3. Where liability cannot be excluded by law, our liability is limited to resupplying the relevant service or paying the cost of having that service re-supplied.
  10. Indemnity
    1. You agree to indemnify and hold harmless Animal Dermatology Specialist Pty Ltd, its officers, employees, and agents from and against any claims, damages, losses, or expenses arising out of your use of the Website or any breach of these Terms.
  11. Modifications and Termination
    1. We may modify, suspend, or discontinue the Website (or any part of it) at any time without notice. We may also terminate access to any user who breaches these Terms.
  12. Governing Law and Jurisdiction
    1. These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.